Returns & Exchanges

At Urban Culture, we want you to be completely satisfied with your streetwear. If your purchase doesn't fit your style, you can return or exchange items within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all original tags and labels are intact to qualify for a full refund.

3

Attach the Label

Download and print your prepaid shipping label from the portal and affix it firmly to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing